Propel Multi-Club ~ Exploring Delivery

Propel Multi Club

Thursday, 8 October 2020 ~ Live Webinar

Propel Multi Club ~ Exploring Delivery

Operators of multi-site hospitality companies can book two free places each by emailing Anne Steele on:

10.00am-10.30am: NPD Group foodservice director Dominic Allport talks about the growth of the delivery market, the key trends that are developing and where the sector goes from here.

10.30am-11.00am: Elton Gray, operations director Creams will discuss the challenges and considerations of delivery working within a franchised business model.

11.00am-11.30am: Thom Elliot, co-founder of Pizza Pilgrims, discusses the evolution of the concept’s delivery strategy, plus the development and success of its pizza at home offer.

11.30am-12.00pm: Alasdair Murdoch, chief executive of Burger King UK, talks to Mark Wingett about being an early adopter of delivery during his time at GBK, the challenges and opportunities, and how delivery is working for Burger King.

12.00pm-1.00pm: Lunch 

1.00pm-1.30pm: Just Eat managing director UK Andrew Kenny, will discuss the key trends Just Eat is currently seeing; the key things it has learned since setting up its delivery operation; and how it is using data and insights to help operators improve the delivery experience.

1.30pm-2.00pm: AlixPartners director Steve Braude on the delivery market across the Pond and the differences with our own here.

2.00pm-2.30pm: Susan Martindale, group HR director at Mitchells & Butlers, looks at building a delivery strategy for pubs, the company’s use of virtual brands and a possible move into dark kitchens.

2.30pm-3.00pm: Richard Morris, CEO of Tortilla, on how delivery has forced an evolution of the business for the better.

3.00pm-3.30pm: Coffee break 

Andre Johnstone, the former Wagamama executive and founder of Delivery Insider on how business can navigate through the confusing world of food delivery, from menu set up to aggregator management.

4.00pm-4.30pm: Deliveroo’s director of national accounts Matt Ring talks to Mark Wingett about how the business continues to innovate, its use of data to create virtual brands and the challenges it faces to stay ahead in terms of growing its consumer base.

4.30pm-5.00pm: Panel session: Born into a delivery world: JP Then, Crosstown Doughnuts, Johnnie Tate, founder of Yard Sale Pizza and Christa Bloom-Burrows, co-founder of vegan fast food brand Biff’s Kitchen on launching, operating and growing in a delivery-focused world.


Operators of multi-site hospitality companies can book two free places each by emailing Anne Steele on:


With Grateful thanks to our Sponsors

Propel Multi Club Sponsors 2020