The Vegetarian Butcher Banner

Birmingham operator Sam Morgan leads judicial review against government’s tier three hospitality closures

Sam Morgan, Craft and 8Sam Morgan (pictured), who operates Craft and 8 in Birmingham, will launch a judicial review in the High Court against the government, challenging the basis of the decision to close the hospitality sector in tier three in a bid to curb the pandemic. Morgan is being backed by 256 businesses, mostly from the second city, under the heading of the Birmingham Hospitality Group.

The Birmingham Hospitality Group is demanding more scientific data to support its decision to close pubs and restaurants in tier three areas. If it cannot do so, the legal action calls for greater financial support. Morgan said: “The decision to close hospitality is unfair and inconsistent. Data shows the sector is responsible for less than 2% of transmission since July 2020. Previously, within the tier system, the government applied closure orders to numerous sectors, however, in this new system it is only the hospitality sector that is closed.”

He claimed the data being used by the government, which was posted on its gov.uk website on 27 November, relies on the same information it held in February and that leans on information taken from restaurants in the Far East.

He said: “If the data was known in February, why did the government allow the sector to open in July 2020, allowing the sector to reduce social distancing from two metres to one metre and initiate an economy-driven initiative such as Eat Out To Help Out. The data that relates to the infection rates per 100,000 is flawed, the flaw is fundamentally that the calculation is based on how many people live in an area at the time of the last census – that being 2011.”

 

To read the rest of this story and the whole of our latest Morning Briefing, CLICK HERE 

Other News:

Graham TurnerBarburrito chairman Graham Turner (pictured) has led a new investment in the business, alongside other private investors, backing the existing management team of Morgan Davies, founder and chief executive and Steve Herring, finance director. Previous investor Business Growth Fund has exited the business. The deal protects 14 stores and over 270 jobs via a corporate restructure, which has been led by restructuring specialists RSM. Three stores are to close – Aberdeen Union Square, Edinburgh Lothian Road, Manchester Deansgate. The Edinburgh and Manchester teams have transferred to other stores in the same city. Morgan Davies, said: “I am delighted that we have secured the future of Barburrito, just ahead of our 15th birthday. The last few months have been extremely challenging for the whole sector. The high street is changing fast and my heart goes out to all those affected. Despite this, we have done really well in the stores that have remained open and, in particular, we have demonstrated the success of our delivery offering. In common with many in our sector, the closures and liabilities accrued during lockdown have resulted in us having to restructure the business. However, with the new investment, support of our landlords and the hard work of our fantastic teams, Barburrito is now well positioned to succeed in this new landscape.” Graham Turner added: “Morgan and the team have developed a great business which was poised for fast growth just before the pandemic hit.

 

To read the rest of this story and the whole of our latest Morning Briefing, CLICK HERE 

Restaurant Closed – Economy – Covid

The covid-19 pandemic has wrecked confidence across hospitality, with fewer than one in five (18%) leaders now optimistic about the market’s prospects for the next 12 months, the new Business Confidence Survey from CGA and Fourth reveals. The figure is 42 percentage points down on the pre-pandemic level of 60% in the February edition of the survey. Extended restrictions on trading and socialising over the autumn have led more than a quarter (27%) of multi-site business leaders to predict their groups will be unviable within the first six months of 2021 if current levels of support continue. Single-site businesses are at even greater risk of failure, the survey shows. However, twice as many leaders (35%) say they are optimistic about their own business’ prospects over the next year – a substantial increase from the last edition of the Business Confidence Survey. There are also signs of cautious ambition, with more than two in five (44%) leaders intending to open new sites in 2021. CGA’s research, supplemented by a poll of members of UKHospitality, the British Beer and Pub Association and the British Institute of Innkeeping, shows the particularly damaging impact of England’s tiered system of restrictions. Nine in 10 (88%) leaders say pubs, bars and restaurants will be unviable or loss-making in tier two regions of England, where well over half (59%) of licensed premises are located. CGA’s research and insight director Charlie Mitchell said: “As we near the end of hospitality’s toughest year in memory, the bleak picture of the sector will come as little surprise. Suffocating restrictions across Britain will devastate trading in what should be businesses’ busiest time of the year. Leaders’ optimism is at least rising from the rock bottom level of our last survey, and news of a vaccine is a reason for cautious hope of recovery in 2021. However, this week’s tier two restrictions in England and strict new limits in Wales could be fatal for smaller business in particular, making the case for more relaxed trading conditions and better government support even more urgent.” Sebastien Sepierre, Fourth’s managing director – EMEA, added: “Hospitality has always been a resourceful, optimistic and innovative sector, something we’re immensely proud to be a part of. Despite these strong characteristics, the results clearly paint a stark picture for leaders’ optimism levels across the sector, as businesses look to negotiate the ever-moving goalposts of government restrictions, during what is traditionally the busiest period of the year. With cautious optimism on the horizon, in the form of a vaccine, there still remain many challenges in the year ahead, such as the availability of goods and labour, after we exit the EU Customs Union. We will continue to work tirelessly with businesses to help them harness the power of technology and data to tackle what lies ahead.”
Deltic Group has launched a pilot project to make sure artists are paid fair royaltiesRekom, Scandinavia’s largest nightlife group, has not given up in its bid to acquire The Deltic Group, the UK’s biggest nightclub operator, Propel has learned. Earlier this week, Propel revealed private equity group Greybull Capital had secured preferred bidder status for the Peter Marks-led, 52-strong group. However, it is thought that during the past 48 hours, Rekom has returned with an improved bid for Deltic, and is set to battle it out with Greybull, which has backed companies such as Monarch Airlines and British Steel, for the business. It is thought that if successful in their respective bids, Greybull and Rekom will look to back the existing management team and take on the majority of the group’s existing estate. It is thought the company may still need to go through a restructuring process as part of any deal. Rekom’s interest in Deltic, whose brands include Atik, Bar & Beyond, Eden and Vinyl, is part of its international growth strategy to become the largest nightlife group in Europe. The company currently operates circa 120 bars and nightclubs across Denmark, Norway and Finland. Propel revealed in October, Shoreditch Bar Group, which last year acquired the remainder of London bar and restaurant operator Novus’ late-night business, was working with Steve Thomas, the founder of Luminar, the at-one-time circa 300-strong chain, from which Deltic was born, on a possible bid. It is thought the process for Deltic, which was led by BDO, generated significant interest from trade buyers and private equity. Deltic has had the majority of its business closed since March due to the outbreak of coronavirus and subsequent government restrictions. Deltic was founded in 2011 after Marks and a group of investors bought the Luminar nightclub group after it went into liquidation. It is thought the group’s investors have taken a £22m hit from the impact of the crisis on the business. Deltic was worth £80m before the pandemic hit, according to Marks.
Restaurant waiter with maskPubs and restaurants in England that could reopen this week under tier one and two restrictions saw footfall increase from October pre-lockdown levels, according to data from Wi-Fi solutions provider Wireless Social. Footfall in London, which is under tier two restrictions, has risen considerably, from 65% below pre-pandemic levels just before the second lockdown, to 54% below pre-pandemic levels on Wednesday (2 December). This trend was echoed in other tier two locations, including Liverpool, which recorded footfall at 68% below pre-pandemic levels before the second lockdown, rising to 45% below the same levels on Wednesday; and York, where footfall rose from minus 80% in November, to minus 35% on Wednesday.
 
Wireless Social is a Propel BeatTheVirus campaign member
Edinburgh, ScotlandThe Scottish Beer & Pub Association (SBPA) has called on the Scottish government to save thousands of pubs and other hospitality businesses by “at least” matching the level of economic support the Welsh government has committed to its pubs. The trade body claimed the economic support afforded to the average Scottish pub stretches to just £2,700 for the six-week Christmas period, while the average pub in Wales will receive £11,300. Meanwhile, some pubs in Wales will be eligible for grants upwards of £17,000. SBPA said it also understood there will be no cap on multiple operators in Wales, something the Scottish government has included on previous grants. This resulted in many SMEs in the sector receiving reduced levels of support and, therefore, putting more jobs at risk. SBPA chief executive Emma McClarkin said: “Hospitality businesses are on their knees and are desperately crying out for meaningful economic support. While any grant is, of course, welcome, the current level of funding does not come close to covering fixed costs, even when closed. In order to support jobs, the Scottish government needs to at least match the support offered to pub in Wales. Every day that passes without further economic support means more pubs will stay closed for good and more jobs will be lost as a result. Pubs in Wales have been given a lifeline that we hope will now see most of their pubs reach the other side of the pandemic. Meanwhile, pubs in Scotland face devastation. The Scottish government cannot delay any further and must now announce more support for the hospitality sector, which provides more than 100,000 jobs in Scotland. It must also support the jobs of those workers who are employed by multiple operators. The current restriction on grant support means hundreds of jobs are being put at additional risk, for no reason. Some pubs, if owned by multiple operators will receive absolutely nothing. If the Welsh government can support hospitality jobs and businesses with this level of support, the Scottish government must be able to provide at least equitable support. Without it, thousands of pubs will likely stay closed for good.” The British Beer & Pub Association said a similar problem would also take place in England where pubs will receive three times less than their Welsh counterparts. The average grant payment a pub will receive in England is £3,400 for the next six weeks.
Generic Restaurant Breakfast imageSome 86% of Brits said they would feel confident dining at a restaurant with either indoor or outdoor table service following the lifting of lockdown, according to data from restaurant booking service OpenTable. Research also revealed 27% plan to visit restaurants as often as they did before the pandemic, and almost four in ten (39%) were planning to visit restaurants more often than before the pandemic – with 59% of those wanting to support local businesses and 70% stating how much they missed places to eat out while they were closed. OpenTable data also showed that, of those surveyed just before the start of the second lockdown in England, 47% were looking forward to dining out in a restaurant in December, while one in five (19%) would like more of a special or unique experience when they dine out. In a previous study compiled in July, 39% of respondents said they were planning to visit restaurants more often than before the pandemic because they were keen to make the most of them in case there was a second lockdown. This supports studies that found OpenTable’s booking service platform saw an increase of 70% in reservations on the day before England’s second lockdown (4 November) compared with the same day in 2019. The group’s research has shown British fare had seen the biggest uptick in popularity year-on-year, taking the number one spot for 2020. After British cuisine came Italian, gastro-pub, American and steak. Angela Altvater, director of marketing EMEA at OpenTable, said: “We can’t wait to welcome back our diners in the next couple of weeks and when it’s safe to do so in the rest of the UK, especially as research shows that a substantial portion of the UK miss dining out when in lockdown.”
Closed PubJust 27% of pubs in Britain – 12,600 in total – were able to open on Wednesday (2 December) due to the various restrictions in place, according to research by the British Beer & Pub Association (BBPA). In a survey of its members earlier this week, operators also suggested their pubs could close again as soon as this week if they are unviable opening under the new tier two restrictions. The BBPA said the findings highlight just how much the pub sector expects to be unviable under the new tier restrictions that have come into force and will be in place for the foreseeable future. Research by the trade association also showed pubs in England will receive three times less financial support than pubs in Wales. The average grant payment a pub will receive in England during the next six weeks will be £3,400, whereas an initial analysis of the package announced by the Welsh government on Monday (30 November) suggested this would be £11,300 for pubs in Wales in compensation for the tighter restrictions coming into force there from Friday (4 December). Some pubs in Wales, based on employee numbers, will be eligible for considerably more than this and yet, in contrast, the total pubs in England are eligible for is between £3,000 and £5,500 over the same six-week period, the BBPA said. Chief executive Emma McClarkin said: “Having invested £500m in safety measures to ensure they are covid-secure, it is ridiculous so many of our pubs are being forced to remain closed unfairly. Pubs in Wales rightly look set to receive at least three times more in grant support than pubs in England. This is a closer reflection of the real level of costs that pubs will incur under these tight restrictions this Christmas. The prime minister’s £1,000 one-off payment is an insult to pubs on their knees in England. He can and must do better.”
Polpo SohoRichard Beatty, the co-founder of Polpo, has bought the concept’s two remaining sites back out of administration, for a total consideration of £30,000, Propel understands. Polpo, the restaurant business founded in Soho in 2009 by Russell Norman and Beatty, was placed into administration earlier this summer. Edward Avery-Gee and Jonathan Avery-Gee, of CG&Co, were appointed joint administrators for the business, which operated sites in Beak Street, Soho and Duke of York Square, Chelsea. Beatty and his wife, chef Florence Knight, bought back both sites under new vehicles The Polpo Chelsea Trading Company and The Polpo Soho Trading Company, for £15,000 plus VAT each, saving circa 40 jobs. Earlier this summer, Norman stepped down as director of Polpo. The business underwent a company voluntary arrangement last year. Earlier this year, Propel revealed the business had placed two of its sites in the capital, in Farringdon and Covent Garden, on the market through property adviser CDG Leisure. It also closed its remaining regional site, in Brighton. Last year, the company put its Polpetto site in Soho’s Berwick Street and eponymous restaurant in Notting Hill Gate up for sale, with the former taken over by all-day concept The Breakfast Club.
Premier Inn LogoWhitbread, the owner of the Premier Inn and Hub by Premier Inn hotel brands, has completed the acquisition of 13 hotels across Germany from the Centro Hotel Group. The acquisition grows Whitbread’s network of trading and pipeline hotels to 68 locations across Germany and more than 12,000 bedrooms. Whitbread now operates 29 hotels, with a total open and committed pipeline of 68 hotels in Germany and sees the potential to operate around 60,000 bedrooms across the country. The acquisition of the 13 hotels from the Centro Group adds 1,934 bedrooms to Whitbread’s growing network in Germany. Six of the acquired sites (759 bedrooms) are trading hotels and seven sites (1,175 bedrooms) are either under construction or are secured development sites. Mark Anderson, managing director for Property and International at Whitbread, said: “Our ambition is for Premier Inn to be the number one budget hotel operator in Germany, offering business and leisure travellers the high-quality, good-value accommodation the Premier Inn brand is so well known for in the UK. The hotels match our network requirements and bring Premier Inn to many locations where we do not yet have a presence, including into a number of key towns and cities where we expect a strong demand for hotel rooms when the market recovers. This deal demonstrates the structural opportunities that now exist in the German market, which we believe we are very well-placed to take advantage of.” Except for new sites in Cologne and Hamburg, all the hotels acquired from the Centro Hotel Group are in new markets for Premier Inn. They include hotels that were trading under the NinetyNine, FourSide, Centro and Boutique 009 brands. The conversion of the operating hotels to Premier Inn branding is expected to occur in the first half of 2021. In the meantime, the open hotels will continue to operate in the Premier Inn estate under their existing branding. Meanwhile, Whitbread will open a 274-bedroom Premier Inn off The Cut in Southwark on Thursday (3 December). The Premier Inn will also house a Bar + Block restaurant. The Southwark hotel is one of three significant central London openings for Whitbread in its 2020-21 financial year. A new 110-bedroom Hub by Premier Inn hotel is scheduled to open on Berwick Street in Soho in early 2021 while a 246-bedroom Hub by Premier Inn will open on Quaker Street in Shoreditch in February 2021.
Papa John'sPapa John’s has opened six new pizza shops across the UK, generating more than 90 new jobs. The sites are located in Kempston in Bedford, Pallion in Sunderland, Stockton-on-Tees, Swadlincote in Derbyshire, Holborn in London and New Milton in Hampshire. Papa John’s UK director of business development Justin Gilbert said: “These new store openings add to our high street presence and offer even more convenience to our customers as we now have well over 450 Papa John’s in the UK. We currently have Papa John’s at multiple holiday parks in the UK plus other venues such as stadiums and ice rinks and this can work very well. The six new store openings, like our non-traditional outlets, are all managed by franchisees as their own businesses, backed up by Papa John’s extensive training and support. Help is provided with location selection, growth incentives and full turnkey opening of stores.” Papa John’s was founded in the US in 1984 and operates more than 5,000 stores in over 40 international markets and territories.
Dan Shotton and Mark Draper have secured the first site for their new business, Prospect PubsDan Shotton and Mark Draper (pictured), the former owners of Redcomb Pubs that was sold to Young’s Brewery last year, are set to double their Prospect Pubs & Bars estate in the first part of next year, Propel has learned. The duo have two free-of-tie destination food-led sites in progress. One is in Buckinghamshire, due to open in February while the other, in north Oxfordshire, will hopefully open around Easter. Shotton told Propel they are also looking for up to another five sites for next year as “we see some great opportunities in our target sector”. It comes as the second site under the Prospect Pubs & Bars banner opens on Thursday (3 December). The duo have undertaken a joint £580,000 refurbishment of The Victoria in Woodham, Surrey, with Heineken-owned Star Pubs & Bars. The pub features a covid-safe, 100-cover restaurant and bar plus alfresco eating and drinking area for up to 160 customers. The menu features mains such as pan-fried, grass-fed calves’ liver with maple smoked bacon; and free-range pork and leek sausages served with buttered mash, crispy leeks and rich onion gravy. The drinks offer includes beer and ale, alongside cider, and spirits. There is also an extensive wine menu alongside an array of low and no-alcoholic options. Draper said: “The Victoria has been an integral part of Woodham for well over 100 years, and is a fabulous addition to our expanding pub company. Myself and Dan Shotton, have spent a number of years creating and developing a strong portfolio of independent pubs, all very much centred around the communities in which they thrive. Never before has this community focus been more important, and it remains an integral part of our future expansion plans.” Dugald Macer, Star Pubs & Bars regional operations director, added: “The Victoria has had a chequered history, having closed on more than one occasion in recent years. It is fantastic to have operators of this calibre taking The Victoria forward because it will transform the pub’s future and the area.”
NightclubThe late night trade body has argue that the nightclub industry is being sacrificed to allow other sectors to trade through December. Michael Kill, chief executive of the Night Time Industry Association, said: “Today’s parliamentary vote on the new covid restrictions will be the final nail in the coffin for thousands of businesses in tier two or three areas. Without the required financial support, 75.6% of night time economy businesses now face the reality of permanent closure. Many of these are the smaller businesses that are part of the very fabric of town and city centres and of our social lives. So many of these are now condemned to the heartache of business failure as a result of the conscious decision of the government. These new restrictions, overtly targeting the hospitality sector, have no real grounding in scientific fact and leave little or no confidence in the government making science-based policy decisions. It is now abundantly clear that the night time economy is being sacrificed so that other sectors may trade through the festive period. If the government will prevent our sector from operating sustainably then it must also proportionately compensate the sector for lost revenue, pre and post the festive period. Anything less can only be perceived as a direct intent to collapse the sector. Ignorance is no longer an excuse, given the extensive support packages that both Scottish and Welsh governments have recently extended to the night time economy. Quite simply, the UK government has intentionally left us out in the cold. The £1,000 contribution for wet lead pubs as a top up grant is an insult, What about nightclubs? One business type that has escaped the narrative of financial support since March. We will not stop fighting to show the government that it is unacceptable to force a sector out of business. Robbing people of their businesses and livelihoods by starving them of financial support is morally unacceptable and a form of economic vandalism. With these restrictions based on unfounded logic and reasoning, one thing is clear: this is not a government for business.”
Westminster CouncilWestminster City Council has announced it has extended its alfresco dining scheme in central London for another six months. Council leader Rachael Robathan said the scheme, which allows venues to provide ‘pop up’ dining areas in streets, continued to be an important way of supporting the hospitality industry in London, which will fall under tier two of the new restrictions. She said: “We have 3,700 restaurants, pubs and bars in central London and they help to support around 80,000 jobs. Hospitality is a big employer for us and while the sector faces another tough few months under tier two restrictions, at least we can support those venues who can offer outside space.”
Rosa’s Thai Cafe co-founder Alex Moore, who invested in vegan restaurant and bar concept Redemption in September, has told Propel that “without landlord flexibility, restaurants just can’t survive right now”. With the rent enforcement moratorium set to finish at the end of this month, industry bosses have warned of a “bloodbath” if the government doesn’t step in. Moore agrees with that sentiment and said the level of support being offered by landlords of his various businesses had varied greatly. He praised West End landlord Shaftesbury for its support of Redemption, which is based in Seven Dials, and said: “Unlike some of our other landlords, it understands the severity of the situation the hospitality industry is facing. Without landlord flexibility, restaurants just can’t survive right now.” Since Moore invested in Redemption with wife Saiphin, along with Rosa’s finance director Tom Kristensen, through their company Atomex, the concept has introduced a new menu. The business is now being run by Raquel De Oliveira, who is also managing director of Peruvian restaurants Ceviche and Andina, which were also rescued from administration. Moore said: “Seven Dials is the perfect place for us to rebuild Redemption. The location complements the brand – in fact, the location is part of the brand. We have crunched the numbers and there’s just enough in the piggy bank left to get us through this. When the dark clouds start to disappear, we plan on still being here and to prosper again as the sun starts to shine. What works for one business won’t necessarily work for another. Redemption is its own beast with its own strengths and own challenges. That old gem of wisdom about ‘what got you here won’t get you there’ comes to mind. I still firmly believe the vegan movement is going one way – and one way only. In 50 to 100 years from now, I still think people will look back at us now and be horrified humans were still eating other animals at the beginning of the 21st century.” Shaftesbury restaurant director Julia Wilkinson said: “Shaftesbury has worked hard to build up a community of unique, independent food and beverage venues in Seven Dials and, with our support, these kinds of operators have been better equipped to be agile and adaptable during tough times, compared with larger chains. Since its launch, Redemption has been a fundamental part of our dining offer and has drawn many visitors for its philosophy, menu and atmosphere. In light of this, we wanted to provide as much flexibility as possible.”
Black Sheep CoffeeLondon-based speciality coffee shop operator Black Sheep Coffee has sent out an email aimed at Caffe Nero landlords, looking to tempt them to change to its brand. In the email seen by Propel, Black Sheep Coffee said: “Are you a Caffe Nero landlord? Have you been served with a CVA notice and can’t help but think you’re getting the short end of the stick? Then you probably are, but don’t worry, we are here to help. At Black Sheep Coffee, we’re raising money to take over Caffe Nero’s sites to save jobs and continue on our mission to rid the world of boring, average-tasting coffee.” The email also puts out a call to possible investors: “If you are an investor looking for a young and hungry company that wants to help make the world a better place by getting rid of plastic and supporting our homeless communities, then click the button below to find out how you can get involved and become part of the Black Sheep Coffee family that, every day, is growing bigger and stronger.” Black Sheep, which operates circa 35 sites – with the majority in the capital, raised £13m in new investment last year. It also added eight sites to its London estate with the purchase of the former Taylor St Baristas estate.
James Watt, BrewDogBrewDog co-founder James Watt (pictured) has set out what he believes are the ten best decisions he has made as chief executive of the Scottish brewer and bar operator, including launching Equity for Punks, building a brewery in America and pivoting to produce hand sanitiser. The list comes a few days after Watt set out his top ten worst decisions. On launching Equity for Punks in 2009, Watt said: “We pioneered a whole new generation of business models and inadvertently kick started the crowdfunding revolution. But it was anything but straightforward to do at the time. The first seven legal companies we spoke to told us what we were trying to do was impossible. Undeterred, we persevered regardless. Equity Punks One, launched in 2009, cost us £100,000 to set up and at a time when we only had £40,000 in the bank. We gambled our entire future on this completely untried and untested idea.” He also highlights becoming a Real Wage Employer in 2014. He said: “My happiest ever BrewDog memory was announcing this move, live on stage at our 2014 annual general meeting with thousands of our Equity Punk investors in attendance. Investing in our amazing people is core to what we believe in, and we fully believe that our long-term destiny will be determined by how well we look after our team.” On building a brewery in the US, in Columbus, Ohio, Watt said: “We, somewhat bullishly, decided we should build a brewery in America. I then spent five days in the US looking at potential locations. I spent a day each in Philly, Boston, Charleston, Columbus and Chicago. I was in Columbus for less than 24 hours but I loved the city – the energy, the vibe and the people. I got back to Scotland and I told [BrewDog co-founder] Martin [Dickie]: ‘I know you have never been to Columbus, I know I have only been there for a day, I know we have done zero diligence or any feasibility work whatsoever and it is going to cost us £30m that we do not have or have any idea how we are going to get, but we should definitely build this thing.’ He agreed. We definitely did not overthink it.” Watt also highlighted the group’s employee of the month scheme, use of video blogs, Unicorn funds and becoming carbon neutral in his top ten.
British Beer & Pub Association new chief executive Emma McClarkinSector trade bodies have warned the 6pm curfew and alcohol ban in Wales will “devastate” the industry – and could “prove to be a hurdle too far” even with the £340m package of support for businesses. The new restrictions come into force from Friday (4 December) with hospitality and tourism operators, and their supply chains, eligible for the support package, worth up to £150,000 per business. UKHospitality Cymru executive director David Chapman said: “Let’s be clear: at this time of year, when businesses can trade up to 25% of annual turnover – and above – the new restrictions are a massive blow to hospitality in Wales as well as our loyal customers and workforce as we head towards Christmas and the new year. We feel isolated and feel we are unjustly bearing the brunt of government actions when retail and other areas are allowed to trade relatively unhindered. These businesses have been devastated all year, struggled to stay afloat in the face of diminished consumer confidence and stifling measures and, even with the financial support, this could be a hurdle too many. We can take some comfort from the swift response to our direct appeals for vital support by the financial support being offered by the Welsh government, though. Such severe restrictions necessitated a similarly large package of support to offset the measures and ensure businesses stay alive and jobs remain open. There are still losers in this package and some of our bigger hotels could still be in inadequately assisted.” The British Beer & Pub Association (BBPA) said 2,151 community pubs that are drinks-led would be forced to close while 1,076 pubs that are more food-led will be rendered unviable. BBPA chief executive Emma McClarkin (pictured) said: “Evenings are the key trading period for pubs and enjoying a beer, with or without a meal, is one of life’s simple pleasures – forcing pubs to close at 6pm and banning alcohol sales all but closes them down in reality. The prime minister needs to now deliver significantly enhanced financial support to pubs and the wider supply chain in England, if they are going to survive the dire impact of the new tighter tier restrictions coming into place this week.”
Nadhim ZahawiBusiness minister Nadhim Zahawi (pictured), who has been appointed to oversee the rollout of the covid-19 vaccine has said people may need to prove they have received a coronavirus vaccine before being allowed entry to pubs, restaurants and leisure sites. Zahawi told BBC Radio 4’s World at One: “We are looking at the technology, and, of course, a way of people being able to inform their GP if they have been vaccinated. Restaurants, bars, cinemas and other venues, sports venues, will probably also use that system as they have done with the app. In many ways, the pressure will come from both ways, from service providers who will say, ‘look, demonstrate to us that you have been vaccinated’. But, also, we will make the technology as easy and accessible as possible.” The move comes after NHS Test and Trace boss Baroness Dido Harding revealed plans at the weekend to introduce immunity passports in a bid to return to normality. She said it was her hope “in the future to be able to have a single record as a citizen of your test results and whether you’ve been vaccinated”. She added: “We are working very closely with the vaccine team to make sure that as we build tools that will enable people to be testing themselves at home and recording the results of their tests that we build an integrated data architecture.” Zahawi also stated the vaccine must only be administered on a voluntary basis. He said: “People have to be allowed to decide for themselves whether they want to be vaccinated or otherwise. But, the very strong message that you will see, this is the way we return the whole country, and so it’s good for your family, it’s good for your community, it’s good for your country to be vaccinated. And, ultimately, people will have to make a decision.”
S4labourSales in sites that were trading in England were 80% down on pre-lockdown levels and 96.5% down year-on-year, according to analysis from S4labour, the online labour-scheduling management system from Catton Hospitality. S4labour said it should be noted that on top of these figures, 32% of sites did not trade at all, so the actual cost to hospitality during the lockdown was 94% of revenue. It added takeaway sales were low during lockdown, indicating for most sites it was not feasible or profitable to pivot business models. But S4labour said sales figures from the few days before lockdown indicated consumer confidence in hospitality is high, and pent-up demand will mean the few days coming out of lockdown are likely to be busy. Alastair Scott, chief executive at S4labour and managing director of Malvern Inns, said: “Most operators do not have the infrastructure or the business models to run takeaway sales at a profit and the government cannot expect the industry to rely on such sales for survival. As lockdown-esque restrictions linger further into December, it is not looking promising for an industry that relies on Christmas trading to get through the next year.”
 
S4labour is a Propel BeatTheVirus campaign member
Tim MartinWetherspoon chairman Tim Martin (pictured) has called the government’s justification for closing pubs and other hospitality businesses (‘Transmission Risk in the Hospitality Sector’, 27 November) as “extraordinarily weak in all areas”. He said: “It refers to theoretical problems, including ‘crowded places’, ‘loud activities’ and the ‘disinhibitory effects of alcohol’. Yet data from the Test and Trace system indicates that these theoretical problems have not been realised in practice. Transmissions of the virus have been very low in hospitality businesses. The report does not mention the measures put in place in the run up to reopening in July to make venues ‘covid secure’. These include screens between tables and around tills, capacity limits, sanitizer stations and the prohibition of music and entertainment. The report has ignored the impact of these measures. It is also wrong to assume that hospitality venues are poorly ventilated. Long-standing building regulations stipulate that there must be a high level of ventilation in pubs and restaurants – 10L / per second rate of exchange. Ventilation also improves when there are fewer people in a building, which has been the case since capacities have been reduced since reopening in July. Wetherspoon’s experience, having gathered millions of customer details, using the Test and Trace system, is that there have been no reported cases of staff to customer transmission, or vice versa – or of any customer to customer transmission. Since reopening in July, Wetherspoon has had approximately 54 million customer visits. Instead, the government is relying on evidence based on specific and limited examples from countries such as Japan, China and South Korea – with no supporting detail as to whether similar social distancing measures were in place. The comparisons are therefore meaningless and misleading. The proposition in the report that you can only get the ‘R rate’ below one by imposing restrictions on hospitality businesses is patently false. Cornwall had its busiest ever summer this year , with pubs open from 4 July and there was no increase in the R rate. Overall, this report reflects badly on the government. It is grasping at straws to concoct evidence from weak theories, or dubious evidence from abroad, rather than relying on contemporary evidence, using accessible and relevant UK information. The ruinous and arbitrary restrictions and closures, imposed on the industry, appear to be built on the flimsiest of grounds.”
Closed PubCovid-19-related disruption has caused supply difficulties for more than nine in ten hospitality operators since they reopened in July, a new survey by CGA and Prestige Purchasing reveals. It shows that just 8% of operators have escaped supply challenges since the end of the first national lockdown, while only 9% have not encountered any delays. Nearly three quarters (73%) think service levels have decreased since July, while only 5% think they have improved. The findings reflect the complex challenges faced throughout the hospitality supply chain, including widely fluctuating demand as a result of local lockdowns and new restrictions. But the survey also shows how suppliers have been working hard to mitigate the worst of the difficulties for hospitality businesses. Only a quarter (26%) of respondents say supply challenges have been worse than they expected, and nearly two thirds (63%) say most supplies have arrived on time. Although the vast majority (95%) of deliveries have been missing products, well over half (60%) say these have been at (47%) or below (13%) the level they expected. CGA and Prestige’s survey also indicates that one in five (20%) respondents saw prices rise over the summer. Increases have been particularly apparent in fruit and vegetables, where double the average (40%) think price performance is worse than pre-lockdown. Significant numbers have also experienced price rises in meat and poultry (27%), fish and seafood (25%) and dairy (33%), while beverage categories have remained more stable. David Read, founder and chairman of Prestige Purchasing, said: “We should not view these problems as a failure within our supply community. They simply highlight the enormous challenges that the pandemic has brought to the whole value chain. The frequent and sudden changes to social restrictions and the complexity of regionality have reduced demand planning to educated guesswork. Social distancing and partial closures have dramatically reduced drop-size, disrupting route planning and making deliveries less economic.” CGA client director food and retail Fiona Speakman said: “These figures show the massive impact of the pandemic and lockdowns across the hospitality supply chain. Suppliers are working in exceptionally difficult circumstances, and many operators have been grateful for their support and hard work in responding to issues that are completely beyond their control. As we enter the crucial Christmas trading period, suppliers and operators alike will be hoping for a strong end to a very tough year. But with the end of the UK’s transition from the EU rapidly approaching, another daunting round of supply challenges may now be looming.”
 
Prestige Purchasing is a Propel BeatTheVirus campaign member
Hugh OsmondSerial sector investor Hugh Osmond (pictured) has said that the prime minister Boris Johnson “needs to get out and meet some of the people whose lives he is destroying”. Talking to Sky yesterday, Osmond, who co-founded Punch Taverns, said that the prime minister’s tier policy, which begins this week, would permanently damage hospitality and retail businesses, the biggest employers of young people. He said: “If he destroys all those jobs and businesses, he will not achieve his levelling up. There will be extensive misery, more health problems, more suicides, more deaths and a much worse economy than he could ever imagine. I think sometimes that these politicians live in another world, they live in something of an ivory tower. People in hospitality are seeing their businesses shut down and people being put out of work all across the country. Boris needs to get out there and meet some of the people and see how his measures are destroying those lives, and balance that against the very limited good he is seeing. Some of these businesses will fail if the restrictions continue, they will not reopen, possibly ever. All this talk of levelling up or down, this industry, the hospitality industry and the retail industry, which are the biggest employers of young people, if he destroys all those jobs and businesses, he will not achieve his levelling up, there will be extensive misery, there will be more health problems, more suicides, more deaths and a much worse economy, than he could ever imagine.” Osmond said young people were being hit particularly hard by the restrictions, yet were at the least risk of illness. He said: “The average age of people we employ is early twenties and most of our customers, and that’s also true of retail.”
Neil Manhas, managing director of Pizza Hut UKPizza Hut Delivery is to hire 2,500 staff in a recruitment drive after its plans for rapid expansion were boosted by surging demand for takeaways during the pandemic. The delivery arm of the fast food giant has said it is currently recruiting for the roles and has plans to create around 2,000 additional jobs over the next three years as part of significant growth plans. Neil Manhas (pictured), general manager of Pizza Hut Delivery, told the PA news agency that the business is looking to expand its footprint by 125 more locations over the three-year period. “We were already on this strong growth trajectory but clearly the pandemic has accelerated the jump in demand,” he said. “Last year, we invested into our platform and that has made a huge difference. At the start of the year we were performing really well and it jumped up another gear when the lockdown started. It was a very fortunate challenge to have and we adapted quickly but we’ve seen a growth in demand that we are still reacting to. That’s why we are continuing to grow our team quickly.” The group said it reported double digit growth in like-for-like sales in the third quarter, compared to the same period last year, as it delivered sales of £206.1 million from the start of the year to October.
Escape HuntEscape room operator Escape Hunt will reopen sites in Basingstoke, Liverpool, Norwich, Reading and Oxford on 2 December. The company stated: “In addition, the board is delighted to announce the formal opening of its newest site in Cheltenham. The fit out was successfully completed on time and within budget during November and will officially open its doors on 2 December. Cheltenham is the 12th owner-operated site in the UK, and 13th in the portfolio, inclusive of Dubai which reopened on 20 October 2020 and continues to trade in line with expectations. Work on the fit-out in Watford, which will be the 14th owner-operated site, continues in line with plans. Sites in Birmingham, Birmingham Resorts World, Bristol, Leeds and Manchester are in areas currently designated tier three and will remain closed pending changes to their respective local tier classifications. The site in Edinburgh, which is not subject to the tier system and was not previously forced to close is subject to revised rules in Scotland for which definitive guidance is not yet available. As set out in its announcement on 4 November 2020, the company shifted focus to its digital and remote play games during the lockdown and it is pleased to report strong progress. The business has seen a significant increase in the level of enquiries and bookings which have been helped by corporates seeking seasonal activities for their staff. The board remains optimistic for the prospects for these digital and remote play games, not only in the run-up to Christmas, but also as a permanent feature of our portfolio.” Richard Harpham, Escape Hunt’s chief executive, said: “We are pleased that much of our UK estate will be open from 2 December 2020 and are very excited to be opening our newest site at the Brewery Quarter in Cheltenham. The performances of both our recent openings in Norwich and Basingstoke give us cause for optimism for Cheltenham. Whilst the restrictions imposed by the tiered system mean life is not able to return to normal, the strong performance during the schools’ half-term week in October, during which a number of sites were subject to the tier two or tier three restrictions in place at the time, provides a positive indication for prospects over the Christmas and New Year period. This will be further supported by the progress we have made with our digital and remote play propositions and we approach the future with cautious optimism.”
UK HospitalityBosses from companies including Azzurri Group, PizzaExpress, Loungers, Greene King, Stonegate Pub Company, Mitchells & Butlers, JD Wetherspoon and The Restaurant Group have written an open letter to prime minister Boris Johnson calling for a winter economic plan for hospitality’s recovery, and for him to review the decision to prevent households from mixing in hospitality venues over Christmas. In the letter, organised by UKHospitality, the sector leaders state the government’s covid winter plan has left hospitality businesses “out in the cold”. They question why the public is being allowed to meet in homes but not “safe, supervised,” hospitality venues over the festive period, “which Scientific Advisory Group for Emergencies scientists acknowledge to be safer”. The letter sets out three key points under the heading “Winter Economic Plan for Hospitality’s Recovery”. The first is a “regular, responsive review”. It stated: “We urge you to keep the tiers under regular, weekly review so as not to leave businesses in limbo over this period and for the restrictions on hospitality to be reviewed and relaxed at the earliest opportunity in the new year.” It secondly called for the government to “urgently increase liquidity in businesses facing such a severe loss of income – existing grants are not sufficient to cover the £0.5bn it costs to keep the sector closed or trading at very low level in tier two”. Finally, in terms of securing a recovery, the letter stated: “We can accelerate the pace of recovery out of this crisis at the start of our Easter season, generating jobs, tax receipts and investment in our high streets and communities and ensure we remain internationally competitive if you extend the reduced rate of VAT to the end of the year. and improve our productivity if you extend the business rates holiday.” The letter, which has also been signed by the heads of Accor, Bourne Leisure, Deltic Group and Burger King, concluded: “We want to help the government roll out mass testing. We want to be here to host the party, the wedding, the family celebration. We want to support community well-being in the cold, dark months of the new year. We want to play a leading role in our economic revival. But we won’t be able to do any of this unless your government looks again at both the evidence and our commitment and gives the British public what it needs to get us all safely through the winter. We urge you to help us through the next four months to deliver our shared ambitions for the next four years and beyond.”
Prime Minister Boris JohnsonPrime minister Boris Johnson (pictured) is set to reform the new tier system before Christmas after threats by Conservative backbenchers to vote down the government’s plans – giving more pubs and restaurants the chance to reopen. He wrote to MPs, signalling millions of people who will be hit with the toughest restrictions this week will see them eased on Saturday, 19 December, reports The Sunday Times. He announced the new rules would be scrapped altogether in February unless MPs want them to continue. Millions of people whose towns and cities will be placed in tier three this week will be downgraded to tier two. Hospitality businesses, which are forced to close under tier three restrictions, would also be able to reopen and serve those in family bubbles as long as they eat a meal. Johnson wrote: “Where evidence shows the disease is in sustained decline, areas will be moved down.” Those expected to benefit include 16.4 million people living in 88 boroughs in tier three where the covid-19 infection rate is lower than for some areas in tier two. Johnson’s move came after 70 Tory MPs said they were prepared to vote against his plans when they come before parliament on Tuesday (1 December) – putting the new restrictions in jeopardy. “Every local authority area and each region” will be reviewed every two weeks to see whether it should be in a lower tier — a signal the government is abandoning the approach that whole counties must be in the same tier even where they have a huge variance in infection rates. The government will publish the precise criteria needed to ease restrictions and the public will be able to see live data on their town or council, updated online every day. The new tiers will be announced on Thursday, 17 December and come into force two days later. Johnson’s change of heart was hailed as “constructive” by Steve Baker, who leads The Covid Recovery Group with former chief whip Mark Harper. But the move put Johnson on a collision course with scientists and health chiefs. England’s chief medical officer Chris Whitty said only last week while tier three would cut infections, tier two was capable only of “holding the line”.
NightclubMore than three quarters (75.6%) of night-time economy and hospitality companies will be out of business by Christmas, according to new research. A flash survey of more than 400 businesses by the Night Time Industries Association (NTIA) and Sprout CRM also revealed more than 73% of businesses have made redundancies since the start of the pandemic, with 65% already making more than 40% of their workforce redundant. The NTIA warned many more will follow after the announcement of restrictions, ahead of the Christmas period. The survey also highlighted 74.4% of businesses surveyed were commercial tenants with 77.6% of those in rent arrears by more than two quarters. The NTIA said the new restrictions coming in next week “continue to intentionally exclude the night time economy” and the festive period plans will “break the back of thousands of businesses and hundreds of thousands of jobs lost leading into January”. NTIA chief executive Michael Kill said: “This announcement by the government has led us to believe it is intentionally aiming to collapse our sector. Every town and city across the UK stands to lose valued and much loved venues. This will be another stab in the heart of our town and city centres. I make a direct appeal to the prime minister – ‘Mr Johnson, what are you doing to save the lives and livelihoods of the many businesses and workers within the night-time economy, businesses that have been closed since March and are continuing to suffer? They have staff and freelancers that will lose their jobs irrespective of furlough because the businesses won’t survive. What do you say to that prime minister? I hope you are sleeping well at night because thousands within our sector are struggling to sleep, in fear of their future’.”
S4labourS4labour, the online labour-scheduling management system from Catton Hospitality, has downgraded its forecast for hospitality December sales to 55% of 2019 levels after the toughened tier restrictions were announced. Original research by S4labour showed a relatively optimistic outlook, factoring in the pre-lockdown bounce, indicating strong consumer confidence, however, the recent announcements regarding a toughened of trading conditions for the majority of operators has significantly dampened the forecast. The research analysed data from Welsh operators, comparing the sales before the Welsh lockdown was announced, the pre-lockdown bounce and the first week of trading as they came out of lockdown. Using this as a model for forecasting sales, England would have likely seen a circa 60% uplift in sales on pre-lockdown trading. However, as Wales came out of lockdown in conditions that loosely looked like England’s tier one, much of this analysis will be redundant in because many English operators will exit lockdown straight into toughened tier restrictions. During any normal December, S4labour would factor in a circa 40% month-on-month uplift in sales, however, for the majority of operators, the work parties and general public splurge requires a significant down forecast. Modelling the Welsh experience, historic sales under the various restrictions and the traditional December uplift, S4labour concludes that the few operators in tier one could forecast a December that is 150% up on October, yet still down 25% on last year. Those in tier two, which seems to be the most part of the UK, whose trading conditions are much like those in the previous tier three, can forecast sales that are 110% up on October yet down 45% on December 2019, with tier three operators trading in conditions that are similar to the second lockdown when sales all but evaporated.
 
S4labour is a Propel BeatTheVirus campaign member
Prime Minister Boris JohnsonNorthern pub leaders have written an open letter to prime minister Boris Johnson (pictured) calling for a change in tier two restrictions allowing two households to mix and to be able to serve alcoholic drinks without food or be given more financial support. The bosses of Hydes, Joseph Holt, JW Lees, Robinsons and Thwaites said the government needs to “go back to the drawing board”. The letter states: “The north’s community pubs will suffer disproportionate hardship as the north has more drink-led community pubs than other parts of the country as a result of its industrial heritage. In tier two and above, most pubs in the north (and elsewhere) are unviable, have been given insufficient financial support and will fail. There is no comparison to the current treatment of the pub industry – the lack of logic and inexplicable scapegoating of these community assets is a total disgrace when set against the context of what else is now allowed. The vast majority of retail can now open, you can have your nails painted or have a massage, but you can’t go to the pub, register for track and trace and have a pint, on your own, at a table, socially distanced from others to find some desperately needed community support through these dark months. No wonder loneliness, depression and other mental health issues as a result of the torture of solitary confinement and social isolation are exploding in our northern communities. These pubs are the glue that holds our local communities together and they are being purposefully targeted and abandoned by the government. The government needs to be balanced and rational – in tier two, pubs either need the mixing of two households and to be able to serve alcoholic drinks without food or more financial support at this critical time.”
Simon Emeny, CEO, Fuller'sFuller’s chief executive Simon Emeny (pictured) has lauded the benefits of order and pay across the estate. He stated: “We launched order and pay – a web-based solution that asks customers to scan a QR code displayed on the table, allowing them to browse the menu, choose items, and order and pay their bill without the need for interaction with a team member. We started in a handful of sites when we reopened in July, where it proved popular and successful. It is now operational in about 75% of our managed pubs and hotels, with the rest of our managed sites due to come online over the coming months. It has led to some interesting insights into consumer behaviour, with customers choosing dishes and drinks they have not tried before, now they have the luxury of carefree browsing time, and our team members have more quality time to spend with customers as they serve the customers’ tables.” Emeny also highlighted the impact of working from home on its central London sites. He said: “On 17 October, when London was moved into tier two and people were once again encouraged to work from home, leaving the City like a ghost town, like-for-like sales in 37 of our largest central London sites fell to less than 30% of the previous year. This has led to our like-for-like sales, across the estate, finishing at 57% for the final week of October.” Emeny stressed how timely the purchase of the Cotswolds Inns and Hotel business had been given the changes of London trading. He noted: “Typically, our top performing pubs by revenue and Ebitda, are those in central London and transport hub sites. For the first six months of this financial year, those are the sites that have suffered most, particularly due to the stay-at-home message – so the natural balance of our estate has come into play. The purchase of the Cotswold Inns & Hotels business could not have been more timely and during August and September, five of our highest turnover sites (and three of our most profitable) came from this part of the business. When we acquired the Cotswold business just over a year ago, we believed we could add value to an already successful business by building more local trade and increasing the revenue from food and beverage sales to those who lived locally or within driving distance. The venues were famous for their wedding trade and this was one of the key sources of revenue. The possible outcome of so many weddings being cancelled could have been a problem – but a successful, targeted, digital staycation campaign and the widespread growth in domestic tourism have resulted in the Cotswold business outperforming its sales from the prior year. We will, in future, use the data we have captured, and creative and innovative marketing to build on this staycation trend. In addition, the restaurants have outperformed our expectations and provided a welcome reminder that this delightful business is a perfect fit for Fuller’s and our customers.”

Propel has launched a campaign called BeatTheVirus to help operators through the coronavirus crisis.

We have teamed up with Propel Multi Club conference series partners to offer the sector their expertise. Partners will offer more general advice and highlight some of the initiatives they are doing.

Companies supporting the BeatTheVirus campaign include Airship, Bums on Seats, CACI, Christie & Co, COREcruitment, CPL Learning, Cynergy Bank, Elliotts, Hastee, haysmacintyre, John Gaunt & Partners, KAM Media, Prestige Purchasing, S4labour, Startle, Ten Kites, The NPD Group, Toggle, Trail, Venners, Wireless Social, Yapster and sector trade body UKHospitality.

Propel managing director Paul Charity said: “It is amazing to see how the industry has come together during this crisis and here at Propel we want to do our bit. This is why we are working with Multi Club partners to offer expert support and advice to our readers and to answer their questions at what is a tough time for everyone.”

Readers can email questions for our experts to paul.charity@propelinfo.com. Please use BeatTheVirus in the subject line.

More than 300 readers have now signed up to Propel Premium – while those joining the new-look Propel Premium Club can save money by receiving a pair of free tickets to one of four conferences in 2020.

Propel Premium subscribers also receive their morning newsletter 11 hours early, at 7pm the evening before our 6am send-out, discounts to attend Propel conferences and events, and regular columns from insights editor Mark Wingett. Subscribers also receive access to our database of multi-site companies, which has grown to 1,500 businesses.

Meanwhile, subscribers to the new-look Propel Premium Club will be able to choose to use a pair of free tickets to one of the following conferences – The Delivery Conference (Tuesday, 21 April), The Finance and Investment Conference (Thursday, 14 May), The Casual Dining Summit (Monday, 12 October) or The New Concept Conference (Monday, 19 October). The normal cost of two tickets to these events is £490 plus VAT for operators and £690 plus VAT for suppliers.

An annual premium subscription costs £395 plus VAT for operators and £495 plus VAT for suppliers. Email anne.steele@propelinfo.com

Mark McCullochOperators can map their marketing strategy for 2020 through a video collection that features all sessions from the Social Media for Profit Masterclass. The videos reveal how to build sales and brands using social media and are taken from the social media boot camp hosted by Mark McCulloch (pictured), who has more than 20 years’ brand, marketing, digital and social media experience that includes senior positions at Pret A Manger and YO!

McCulloch reveals the hot trends and tips for 2020 and what social media strategists should focus on including channels, content and untapped areas you may be neglecting. He also reveals how businesses can grow their reach by creating a personal brand and using their most senior people to make that brand more human, relevant and accessible.

McCulloch is joined in the video series by Alison Battisby, founder and director of social media consultancy Avocado Social, who has ten years of social media experience and is a Facebook-accredited trainer. She reveals the best way to use Instagram to drive bookings and the do’s and don’ts of working with influencers. She also reveals how to ensure your social media adverts are working successfully.

Meanwhile, Move Digital founder and managing director Geraint John reveals why voice activation is so important, what it can do for your business, where to start and how to build your voice strategy before you launch a new way to reach your customers that will leave your competitors behind. The full video collection is £295 plus VAT.

To order, call Anne Steele on 01444 817691 or email anne.steele@propelinfo.com

Star Pubs & Bars Banner

The Friday Wrap with James Horler
The Propel Friday Wrap:

Featuring Mark Stretton, Mark Wingett and James Horler

CLICK HERE to view

Krishnan Doyle – Supplier interview
The Supplier Perspective

Mark Wingett talks to Krishnan Doyle

CLICK HERE to view

COREcruitment

People & Training Conference

People & Training Conference: Abi Dunn talks to Karen Bates, people director at Brewdog

The virtual People and Training Conference

in association with the BII

Abi Dunn talks to Karen Bates, people director at BrewDog

CLICK HERE to view

 

Sponsored by CPL Training

Propel Premium Club

Propel Premium Club annual subscription operator subscription costs £395 plus VAT and a supplier subscription costs £495 plus VAT
 
Benefits include:
  • A pair of free tickets to an event of your choice
  • Regular exclusive videos
  • Access to the Propel database of 1,600 multi-site companies, updated twice a year
  • Read Propel insight editor Mark Wingett’s weekly analysis column and City
  • Diary Discounts to attend other events
  • Plus insight from leading sector commentators from the UK and internationally

CONTACT: Anne Steele on anne.steele@propelinfo.com