Story of the Day:
Kate Nicholls outlines Brexit deal
UK Hospitality chief executive Kate Nicholls has outlined the major points of the Brexit deal agreed by the cabinet yesterday. She told members: “I have just come off a call with No 10 on the detail and the team and I have met with ministers from BEIS and DEFRA. The following is a summary. We will go through this with a fine tooth comb to provide a more detailed briefing in due course. Chancellor described today’s cabinet agreement as a ‘decisive step forward’ in agreeing in principle the terms of our orderly withdrawal from EU and the broad terms of our future trading arrangement. We understand that there was not full cabinet unanimity but there is collective agreement. Full legal text (585 pages) has been agreed with the European Commission and guarantees EU citizens rights for those working in the UK – as per previous briefing any EU citizen entering before the end of the transition period would have a right to remain to gain settled status. There are new right for tourists and visitors between the EU and UK to move without visa or additional checks. Time limited implementation period agreed and confirmed – initially set to end 31 December 2020. This means all existing rights to work and trade will continue after we exit in March 2019. The implementation period will be use to work out the detail of the future trading relationship. The UK has a sole and sovereign right to extend the transitional period if we are not ready to move to the next stage of the new trading relationship – this is new text and is an alternative to entering the backstop. Crucially the UK alone can trigger this. There is a legal commitment in the text that both sides will negotiate in good faith and use their best endeavours to deliver the principles of the future trading agreement which have been agreed today – namely a free trade agreement for goods with zero tariffs or quantitative restrictions; a level of alignment and degree of facilitation to secure as frictionless as possible trade between the EU and UK and ensure in particular the smooth transfer of goods at Dover; a close relationship on services and investment which are specifically named as areas to be covered in the future trading relationship; sectoral cooperation in key areas such as fisheries, energy and security; consensus on a number of other issues to be included in the detailed negotiations. The legal agreement on the future trading relationship can only be established once we have left, but the political declaration gives precise instructions to negotiators on what is to be included and covered and the UK will continue to negotiate further detail on the political declaration text over the next two weeks. Next steps – this is currently a deal between the UK and the European Commission negotiating team. It will now be presented to other EU leaders at a special European Council on 25th November when all 27 heads of state must endorse it and when the final political declaration on the future trading relationship and free trade agreement will be concluded. Negotiations and detail on this will continue right up until 25 November and if the EU Council approves the deal, Article 50 negotiations will be brought to an end and the deal presented to Parliament. Anticipation is that the Parliamentary debate will be held immediately after 25th November and a meaningful vote will take place in early December for MPs to back or reject the proposals. The PM has presented this choice as being this deal or no deal or no Brexit and ministers said they were confident of getting support, but the Parliamentary arithmetic still looks questionable and the deal could still be voted down in December. Should this happen we would be heading to no deal contingency planning. In light of the importance of a deal for securing a transitional period and underpinning business planning and investment as well as securing the supply chain, we will therefore be working with other business groups and stakeholders to support the government’s approach. The summary text of the withdrawal agreement and political declaration seem to address the majority of our immediate concerns and the trajectory towards a smooth and orderly Brexit is very welcome. This is inevitably a compromise but this is a positive and pragmatic set of proposals which protects jobs and the supply chain and as such is better than the alternative of a no deal or disorderly Brexit.”
Young’s reports record Ebitda in First Half
London pub retailer Young’s has reported total revenue up 8.8% to £156.8 million in the 2 weeks ended 1 October, along with a 4.7% increase in adjusted Ebitda to a half-year record of £40.4 million. Profit before tax was 19.5% to £26.4m. The combination of a ‘well-invested, premium estate and the hottest English summer on record’ delivered 5.2% like-for-like sales increase in managed houses. It also reported strong trading in the first six weeks of the second half, with managed house revenue up 7.2% and up 3.9% on a like-for-like basis. The company stated: “Ram Pub Company (tenanted division) delivered an equally strong performance with like-for-like sales up 4.8% despite the hot summer having less impact due to a smaller proportion of outdoor space.” There was investment of £13.5 million during the period, a slight decrease on 2017 due to fewer acquisitions. Net debt was reduced by £15.1 million to £125.4 million. It reported a strong balance sheet with gearing of only 22.1% provides the financial capacity for further investment. Patrick Dardis (pictured), chief executive of Young’s, said: “I am very pleased to report another strong period of trading, driven by our well-invested managed house estate which has once again outperformed the wider market. Propelled by the hottest English summer on record, our beautiful riverside locations, stunning gardens and growing number of roof terraces helped to deliver 5.2% like-for-like sales growth in our managed houses, continuing our trend of exceptional summer performances with average like-for-like sales growth of 5.6% over the past seven years. Drink sales enjoyed a particularly strong summer with double digit growth of just over 10% in total and 7.4% on a like-for-like basis while recent investment in our hotel business saw accommodation sales rise by just over 18% during the period. Despite severe cost headwinds and ongoing political uncertainty, our expectations for the full year remain unchanged and, thanks to one of the lowest levels of gearing in the sector, we have significant financial capacity for future investment with a strong pipeline of acquisition opportunities.” Dardis added: “In the second half of the year, we will see further benefit from ‘SMITHS’ of Smithfield (Smithfield Market) and the Candlemaker (Cannon Street) as they continue to ramp up following their refurbishments although this will be partly offset by the closure of the Park (Teddington) and the Bridge (Chertsey) due to their planned redevelopments. We will soon be on site at Kidbrooke Village, where we will be opening a brand-new pub next spring, and we recently exchanged contracts on another freehold, the People’s Park Tavern (Victoria Park). Acquisitions remain an integral part of our strategy and our pipeline remains strong. Economic and political uncertainty remains unhelpful and recent statements from the Government have been contradictory in declaring support for businesses but at the same time promising to impose restrictions on immigration. Being based in London and Southern England, it is more than our cocktails that are cosmopolitan; 38% of our workforce are EU nationals and we will remain an inclusive business. Exceptional customer service is not something people are born with; it takes hundreds of hours of training and dedication, so I would never consider any of our employees to be “low-skilled”. The decision to freeze duty on beer, cider and spirits in the Chancellor’s recent budget announcement has been a timely relief to support our industry and our customers. Although we acknowledge the first positive steps taken by the Chancellor in modernising the business rates mechanism, our hope was for a complete overhaul. These are challenging times for the hospitality sector and the 3.2 million people employed within it. Our sector and the wider retail industry merit a rebalancing of the uneven playing field which sees property-based companies paying business rates which represent an additional tax burden not faced by the global online tech giants. The minor reduction in business rates for smaller operators and the proposed introduction of a digital services tax do not go far enough to redress the imbalance in the burden of taxation. In summary, we believe in long-term growth and the ability to deliver sustainable superior investor returns. We have a winning strategy of running a high-quality managed house estate with a small and profitable tenanted division, and we will continue to ensure that our offer taps in to current and future consumer trends.”
WorldSkills UK, the education and skills charity, has announced the appointment of Rooney Anand as the new chairman of the WorldSkills UK board. Anand, who is chief executive of the national pub retailer and brewer Greene King, will take up his post in January 2019. “We are delighted to welcome Rooney to the business at such an exciting time in WorldSkills UK’s development,” says Carole Stott, out-going chairman. “2017 saw the launch of our new five-year strategy, focused on a review of our governance as well as assessing our impact as an organisation and the market conditions we face going forward to diversify our offer. Rooney is an experienced leader, who has worked at the highest levels of business across the UK. He is passionate about the future for young people and supporting local communities and has developed a highly successful apprenticeship programme within Greene King that focuses on opportunity for all. I am sure his corporate experience will bring a new energy and business focus that will help the executive team to drive the organisation on to further success, helping more young people to build successful careers and making a positive contribution to the UK’s productivity challenges.” Anand has led Greene King for 13 years and is largely credited with turning a regional brewery and pub business into a brand-led restaurant and hotel operator, and a FTSE-250 company. He was named Business Leader of the Year at the 2016 Lloyds Bank National Business Awards and has consistently driven the business forward. “Carole has done an amazing job as chair of WorldSkills UK over the past six years, and I would like to thank her for her dedication and support as the organisation has evolved. Rooney has a fantastic background and breadth of business experience and has built a reputation for excellence and quality. I am looking forward to working together,” said WorldSkills UK chief executive, Dr Neil Bentley. Anand said: “I am very much looking forward to building on the great foundations already established by Carole, Neil and the team at WorldSkills UK to help inspire more young people right across the UK to get off to the best possible start in work and life and demonstrating to business the value of investing in the next generation of high flyers. Boosting the involvement of businesses and governments in the organisation’s work is key to helping raise the bar on skills and improve the UK’s long-term competitiveness. I am certain that, with the highly capable and enthusiastic team already in place, WorldSkills UK will go from strength to strength.”
City-based Vietnamese street food concept Hop is to open its fifth site next month – its first to have an evening offer. Founder Paul Hooper is opening the venue on Tuesday, 4 December at the base of the Leadenhall building as it diversifies from its grab and go status. The restaurant will offer an evening sit-down dining experience and cocktails alongside its daytime menu. The evening menu, made up of small plates, will include a variety of chicken wings and vegetable gyoza alongside steamed bao buns with a choice of fillings. The cocktail list will see Asian twists on classics such as the Hot Damn, Vietnam – a spicy margarita with a sriracha salt rim. The new 80-cover Leadenhall site will be Hop’s flagship venue. The bar is a Hop first while seating will be across two levels, with banquets and larger tables alongside small tables. Hopper founded Hop in 2015. Its other sites are in Broadgate, Coleman Street, Cullum Street and London Wall.
Papa John’s has launched its latest mobile app in the UK, with the company reporting higher conversion rates and increased sales volumes as a result. The investment in the technology will also support the brand’s network of more than 400 franchised stores nationwide. Neil Swanston, senior manager for digital product at Papa John’s, said: “Online orders have increased dramatically in the past few years. It is now important to ‘be where our customers are’ and better mobile access means we are now more open for business than ever. From the point of view of our franchisees, we are already seeing higher conversion rates and increased sales volumes following the launch of the app. The technology enables us to push marketing notifications and special offers plus information about new products to encourage buying behaviour, which will feed into our sales strategy in the short and long term. The app is another example of Papa John’s commitment and investment to support the businesses of our franchised network throughout the UK.”
Supper club WeFiFo has launched a £400,000 fund-raise on crowdfunding platform Crowdcube to recruit UK hosts and expand internationally. The company is offering 12.50% equity in return for investment, giving a pre-money valuation of £2.8m. WeFiFo raised £350,000 in angel investment in 2016 to launch and roll out its platform nationwide, while John Lewis Partnership (JLP) invested £100,000 in the company last year following its success in JLAB – JLP’s annual accelerator programme. WeFiFo enables home cooks, supper club hosts and professional chefs to “share their food with paying guests”. Launched by Seni Glaister, former founder and chief executive of The Book People, the service has 4,500 active users in seven countries. The pitch states: “WeFiFo is a two-sided marketplace, serving both chef and guest. Described as ‘Airbnb for the kitchen table’, WeFiFo enables those with a love of cooking to earn a flexible income from their food and offers diners more choice. WeFiFo charges a variable commission on ticket sales. In return, it offers marketing and admin support and insures hosts, their guests and their equipment. Hosts who need it are offered food and hygiene training and WeFiFo’s unique platform allows hosts to accept or decline bookings based on a guest’s profile. Events have taken place in hosts’ homes, cafes, pop-ups, supermarkets, shopping centres, parks, boats and high streets in seven countries. WeFiFo’s first target is to recruit 33,000 UK hosts and expand into three new international territories. We will use food to connect the world, one table at a time, with the aim no guest will be further than ten miles from their nearest WeFiFo event.”
The British Beer & Pub Association has expressed its “bitter disappointment” there will be no changes to the descriptors for low and no alcohol products. Chief executive Brigid Simmonds (pictured) said: “It is bitterly disappointing the Department of Health has missed this opportunity to give consumers greater clarity when it comes to the labelling of low alcohol beers. Changing the current definition of ‘alcohol free’ beer from 0.05% ABV to 0.5% ABV – as we suggested during the consultation process – would have brought the UK in line with the rest of Europe and other global markets. This creates the perverse situation whereby beers at 0.5% ABV produced in Europe can be sold in the UK as “alcohol free”, but British brewers brewing at the same strength must label their beer differently. This is discrimination and will create confusion for consumers. While we have already seen significant growth in the low alcohol beer sector, the government has failed to implement changes that would enable Britain’s brewers to further innovate and promote lower-strength drinks to stimulate this growth further. A decision by the Australian government to introduce tax reductions for ‘lighter’ beer has already led to growth of such beers to occupy 25% of the market there. Sadly, this decision by the UK government represents a missed opportunity to provide a similar incentive here.”
Leisure sector specialist Holmes Investment Properties and subsidiary Everyone Entertained has entered into a funding agreement with Hamilton Bradshaw Capital Partners (HBCP) for a capital raise of up to £20m. The business will open its first activity centre under the Everyone Entertained brand in Newcastle next year. Everyone Entertained plans to develop a minimum of 12 centres nationwide over the next five years, with each site offering a variety of leisure activities that appeal to different age groups. HBCP, which was founded and is now chaired by former Dragons’ Den investor James Caan, invests as a principal and with funding partners in companies seeking expansion capital. Alongside the capital raise, HBCP has also introduced several new members of the Everyone Entertained management team. The first centre is set to open in Newcastle in the second quarter of 2019. Everyone Entertained managing director Grant Wright told Insider Media: “With the leisure industry continuing to grow at pace, we are delighted to bring on board a partner that will not only provide us with capital to maximise the opportunities that arise but additional strategic experience to help expedite our business plan. We have an incredibly exciting leisure offering to bring to the market and look forward to being able to welcome customers to our centres in the near future.”
Ikea is to make its iconic meatballs available for the first time outside its stores by launching a home delivery service with UberEats. The offering will feature three set menus featuring Swedish comfort food alongside Ikea products such as scented candles, lighting and wine glasses. Ellie Pniok, commercial food manager of Ikea UK and Ireland, said: “Together with UberEats, we hope it helps us find the ultimate cosiness and makes staying in a reason to celebrate.” The service will be available from Friday (16 November) to Tuesday, 20 November to people living within 30 minutes of the kitchen in Hoxton, east London. Meanwhile, Ikea is partnering with Eataly, the largest Italian food hall chain in the world, to open a store in the Ostiense district of Rome. The 700 square metre, two-storey store will be accessible from Eataly, which has been based at the former air terminal site for the past six years, and the neighbouring Ostiense train station. Last month, Ikea reopened its restaurant in Nottingham following a £1.2m refurbishment to increase capacity to 500 covers, while Asda this week expanded its trial of a pizza delivery service in partnership with Just Eat.
16 Hospitality Group, which operates pubs and restaurants in the north west and North Wales, has added a fifth site to its portfolio. The company has acquired the freehold of The Old Hall in Frodsham, Cheshire, with the purchase of the 26-bedroom hotel and restaurant doubling the number of rooms in its estate. Edward Barlow, founder of 16 Hospitality, said: “The acquisition marks a doubling of bedrooms for the business and an opportunity to extend our classic food, drink and hospitality offer we’ve developed since 16 Hospitality’s inception three years ago. We are also excited to extend our family by 30 colleagues overnight and look forward to supporting them through our award-winning training platform, The Hub.” 16 Hospitality’s other venues are Cheshire pubs The Swan in Tarporley and The Partridge in Stretton, and The White Eagle and The Oyster Catcher, both in Anglesey.
Hard Rock Cafe is to launch a flagship site in Piccadilly Circus, London, featuring the brand’s new design. The 19,000 square foot, multi-level cafe will open in the Criterion building in Piccadilly showcasing an open kitchen concept with Hard Rock’s new design drawing inspiration from the capital including Victorian glazed tiling and the fabrics and colours of London Underground. The main dining room will feature a live music stage, while the cafe will feature memorabilia from UK artists such as Freddie Mercury, David Bowie, George Michael, Ed Sheeran and Amy Winehouse. Hard Rock International president of cafe operations Stephen K Judge said: “All brands, even classic ones, know that to stay relevant they must evolve. Hard Rock Cafe Piccadilly Circus will embody a modern evolution of our restaurants and a wonderful representation of the brand’s future.” David Pellow, area vice-president of cafe operations in Europe, added: “The addition of Hard Rock Cafe Piccadilly Circus further demonstrates Hard Rock’s commitment to the market and we are thrilled to share our modern vision for the brand.” Isaac Tigrett and Peter Morton opened the first Hard Rock Cafe in Old Park Lane, London, in 1971. Hard Rock International operates 185 cafes, 27 hotels and 12 casinos in 74 countries. Last week it opened its second Hard Rock Cafe in Dubai at the city’s international airport.
Former Champs operator Danny Grayson has lined up two more sites for his micro sports bar concept in Sheffield. Grayson, who operated the Champs format with Punch, teamed up with local businessman James Dobson to launch Sport Shack in September in Ecclesall Road. Now they have applied to the city council to open two further venues – in Woodseats and Hillsborough. The Hillsborough location has been chosen due to its proximity to Sheffield Wednesday’s football stadium. Grayson and Dobson said both locations would give more to their respective areas, with one of the units being an abandoned charity shop. Grayson said: “All too often other areas of Sheffield are neglected when it comes to new bars. It’s not all about Ecclesall Road and Kelham Island. The reception to Sport Shack has been amazing. We look forward to bringing the same atmosphere and fantastic deals to the new locations.” Subject to planning permission, both sites are expected to open early next year.
Healthy eating chain Abokado, which is backed by Kings Park Capital, has launched its autumn menu as sales of hot dishes continue to rise. Inspired by Pacific flavours, the menu includes a new soup range and two new curries, including a vegan option. Abokado co-founder and chief executive Mark Lilley (pictured) said: “Growth in the popularity of Abokado’s hot menu means it now generates even more revenue than its highly regarded sushi offering. This has contributed to consistently strong trading through all seasons.” Lilley and wife Lindsay founded Abokado in 2004. It currently has 23 stores across London and employs more than 200 staff. Last month, it reported record profits for the year ending 31 March 2018. Profits increased 24% to £726,000, while site Ebitda increased to £1.7m.
The Alchemist, which is backed by Palatine Private Equity, will open its second London site on Friday (16 November). The company will open the venue in St Martins Lane, Covent Garden. The Alchemist has invested £1.6m in the bar and restaurant, which will extend over 6,966 square feet and accommodate 180 covers. The site’s interior design follows The Alchemist’s trademark “copper-cased wonderland” look, with interiors featuring a palette of amber, copper and red accompanied by unique and gothic artwork. Managing director Simon Potts said: “We are excited to bring the brand to Covent Garden. We’re looking forward to engaging with the local theatre, bar and restaurant community. The capital in many ways represents the country on a world stage as an international destination visited by millions every year so this opening is a significant one for The Alchemist as we continue our journey as a brand. This venture marks our commitment to London as we expand across the capital.” The Alchemist’s other London site is its Bevis Marks venue in Liverpool Street, while a third outlet in the capital will open in Old Street, Shoreditch, in March.
Harcourt Inns, the venture from former Racine chef patron Henry Harris and James McCulloch, owner of The Harcourt in Marylebone, has launched boutique rooms at its The Coach pub in Clerkenwell. The four rooms retain traditional elements of the 18th century inn in Ray Street, with the addition of 1950s furniture, sliding doors and white wall tiles. Harcourt Inns’ other sites are Three Cranes in the City and The Hero of Maida in Maida Vale. The company was due to open a fourth London site – The Harlot – in Chiswick this month but it will now launch in January as The Crown. The company said further acquisitions were expected.
Los Angeles-inspired health concept FoodWell is to launch in Manchester offering healthy food, coffee, superfood cocktails, workshops and group fitness sessions. FoodWell will open in a 9,000 square foot site near Spinningfields next year and has partnered with wellness platform Hero, which was founded by former WeWork managing director Joe Gaunt. Hero will operate the site’s purpose-built studio offering yoga, pilates and other fitness classes. FoodWell chief executive Christian Coates said: “We aren’t conforming to the traditional health club and restaurant sector but creating something new – something that promotes and enhances a real work-life balance. We want to encourage dwell time. We want people to come in for lunch, stay to do some work, attend a yoga class and have some superfood cocktails afterwards. Aside from the studio and restaurant space we will also host regular workshops and community events. We are partnering with Hero because of our shared vision and commitment to revolutionising and shaking the dust off the traditional approach to health and fitness. We are confident this is a partnership that will achieve great things in Manchester and beyond.” Hero’s first training club is set to launch on the ground floor of Moda’s 35-storey, 466-home build-to-rent scheme in Manchester.
Hollywood Bowl Group, the UK’s largest tenpin bowling operator, has completed its conversion of the Bowlplex estate with the rebrand and redevelopment of its site in Aspects Leisure Park, Bristol. The £450,000 revamp is the company’s eighth investment project of 2018. The 24-lane centre has been redesigned and now features new furnishings, contemporary American decor and upgraded music and lighting technology. The new Hollywood Diner serves gourmet burgers, hotdogs, freshly made shakes and desserts, while speciality house cocktails are served from a new American-style bar. In addition, the centre’s amusement area has been upgraded. Hollywood Bowl Group chief executive Steve Burns said: “We look forward to showcasing the upgraded look and feel of our ‘new-generation’ Hollywood Bowl.”
South Wales-based licensees Kathryne and David Thomas have acquired their second site. They have taken on The Poundffald in the village of Three Crosses, near Swansea, on the Gower peninsula. The Heineken-owned Star Pubs & Bars site is the couple’s first leased pub. They also run wet-led freehold pub The Joiners Arms in the village. The Poundffald will continue to trade during a £100,000 joint refurbishment that will include a new beer garden with heated booth huts, a new back bar and booth-style leather seating in the roundel, which was originally used to feed and water horses 150 years ago. Kathryne Thomas said: “The pub lost its way recently and the people running it kept changing. As a result, villagers stopped using it. When Star Pubs & Bars acquired The Poundffald and the opportunity to lease it came up, we jumped at the chance to take it on. We live in the village and wanted to give Three Crosses residents what they wanted – a great place to eat and drink.” Star Pubs & Bars regional operations director Caren Geering added: “We are delighted Kathryne and David have taken on the pub as they are good operators and, as part of the community, know what people want. We look forward to working with them in the years to come.”
Real estate investment firm Aprirose has strengthened its hotels team by appointing Kym Kapadia as chief commercial officer and Bastien Anouil as asset manager. The appointments follow a period of growth for the division since its acquisition of the QHotels portfolio for £525m last year. Kapadia joins from hotel asset management company Michels & Taylor, where she was a founding partner and board member for 11 years. Her 30-year career spans senior positions at major companies such as IHG, Marriott, Hilton, Le Méridien and Premier Inn. Anouil joins from Columbus Hotel Monte Carlo, where he was general manager. Aprirose chief executive Manish Gudka said: “Our hotel business continues to go from strength to strength making it the perfect time to develop our offer further.” Aprirose chief executive of hotels Tim Shearman added: “Kym and Bastien have a wide range of experience and strong relationships across the hotel market in the UK and internationally. I look forward to welcoming them to Aprirose as we continue to evolve the business and develop a market-leading team in this thriving sector.” Aprirose currently has 32 hotels in its portfolio.
Individual Restaurants has revealed plans to expand its flagship Caffé Grande Piccolino restaurant in Manchester. The restaurant, which had a £1.3m refurbishment in spring 2016, is to develop a private dining and events space on the lower ground floor. It will include two private dining rooms and a private cocktail bar and kitchen for larger and bespoke events. Work on the private dining room and events space will start in January following a £400,000 investment ahead of a launch in spring. The news comes as the Clarence Street restaurant prepares to reopen on Thursday, 22 November following a fire last month.
Yotel, the budget accommodation chain launched by YO! Sushi founder Simon Woodroffe, has secured its first site in Portugal. The company will open the 147-bedroom venue next year in Porto, close to the city’s business district. The hotel will house a sky bar and terrace on the ninth floor. Yotel chief executive Hubert Viriot said: “Having grown in double digits for three successive years, Porto’s hotel market has demonstrated its strength and aptitude to attract an increasingly wide variety of demand.” The project follows investment from owner and luxury real estate developer United Investments Portugal. General director Carlos Leal said: “As a long-term strategic partner of Yotel, we are delighted to bring such a pioneering hotel group to Porto.” Yotel said it was looking at further expansion on the Iberian Peninsula, focusing on major cities such as Lisbon, Madrid and Barcelona.
Restaurant Marketer & Innovator European Summit is returning for its second year, after a bumper inaugural year. The event is a partnership between Propel and Think Hospitality, aiming to build a community, promote the sharing of ideas, recognise talent and define the future of eating out. Bookings are now open for the two-day conference, as the centrepiece of the January event series, taking place on 16 and 17 January at One Moorgate Place in London. The event will focus on marcomms strategies, proposition and concept development, the latest market insights, technology and digital developments, building strong links between marketing and operations, embedding a brand throughout a hospitality business and future trends. It is designed for marketing, development and innovation teams, as well as senior executives and investors wanting to better understand the latest marketing, innovation and development opportunities to build market share and grow. The event will feature more than 40 speakers, with a unique blend of senior marketers, business leaders and entrepreneurs, from companies including TGI Friday’s, YO! Sushi, Hakkasan Group, Casual Dining Group, Claus Meyer Restaurant Group, New World Trading Company, Wagamama, Hilton, Inception Group, Coca-Cola, Just Eat, Arc Inspirations, Novus, SSP, Be At One, Marriott International and Jamie Oliver Restaurant Group. As well as sharing successes from across the UK, the event brings international speakers to add to the conversation. The 2019 edition will feature speakers from five countries. These include Anders Houman, partner at the multi-award winning Victor Restaurant Group in Copenhagen; John Rigos, chief executive of New York-based Aurify Brands; and Australian entrepreneur Sarah Holloway, co-founder of Matcha Mylkbar, which became an overnight hit after posting one incredible shot to social media. Special guest speakers include Chris Miller, founder of the White Rabbit Fund and investor from the BBC’s Million Pound Menu; Martin Morales, Ceviche Family founder and winner of Innovator of the Year 2018; and Zahra Kahn, founder of Feya, a concept designed with Instagram in mind. Early bird tickets are available until Monday, 12 November at the special rate of £525 for operators and £795 for suppliers for the two days. Full price tickets, after this date, will be £575 for operators and £845 for suppliers. Group ticket packages are available when purchasing three tickets or more. Tickets can be purchased by contacting Anne Steele at Propel on firstname.lastname@example.org or calling her on 01444 817691.
The People and Training Conference, organised by the British Institute of Innkeeping (BII) in association with Propel, is open for bookings. The event, which will showcase outstanding people culture among companies in the sector takes place at Bafta Piccadilly on Tuesday, 20 November. Speakers will feature BII chairman Anthony Pender; Susan Martindale, human resources director of Mitchells & Butlers; Charley O’Toole, head of HR at Bill’s; Edward Barlow, managing director of 16 Hospitality; Kenny Blair, managing director of Buzzworks Holdings; Jamie Campbell, chief commercial officer of online training and staff engagement business CPL Online, which is now part of CGA; Rob Liddiard, founder of hospitality chat app Yapster; Joe Cripps, managing director and founder of Trail; Colonel Mike Tanner, commandant of the Royal Marines Commando Training Centre; and Linda Moir, who created the customer services strategy at the London Olympics and was director of customer services at Virgin Atlantic. Propel managing director Paul Charity will also talk to JD Wetherspoon founder Tim Martin about his “people philosophy”, touching on rewards, longevity, inclusiveness, training and applying his time to the front end of retail. Tickets are £65 plus VAT for operators who are BII members and BIIAB members and £200 plus VAT for operators who are non-BII members. Supplier tickets are £95 plus VAT for BII members and BIIAB members and £245 plus VAT for all other organisations. To book, email email@example.com
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1st November 2018
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