How Hospitality Brands Can Win in a Digital World

Karl Chessell, CGA’s Director of Hospitality Operators and Food, recently joined Reputation’s hospitality experts on a webinar to discuss the key findings of their UK consumer report on out-of-home reputation management.

During this webinar, the panel delved into the market trends from the Business Confidence Survey (Q3 2021) as well as CX trends in the hospitality industry. The recently published consumer report focuses on the impact of reputation on consumer choices while offering insight into how operators can build and enhance their digital reputation.

Tracy Bickerdike, Head of Lessee Training at Star Pubs & Bars

Peazi founders, Niels and Dave, share their customer-centric order and pay solution

Zonal’s CTO Jon Woodforth and Product Delivery Manager Matt Brooks

John Gemmell, On Trade Category & Commercial Strategy Director at HEINEKEN UK

David Read, founder and chairman of supply chain specialist Prestige Purchasing

Stephen Rackham, head of sales UK and Ireland at Hastee

Krishnan Doyle, managing director of international recruitment consultancy COREcruitment

Prask Sutton, founder and chief executive of Wi5

 Julian Ross, of chief executive Wireless Social