Supplier Perspective

How Hospitality Brands Can Win in a Digital World

Karl Chessell, CGA’s Director of Hospitality Operators and Food, recently joined Reputation’s hospitality experts on a webinar to discuss the key findings of their UK consumer report on out-of-home reputation management.

During this webinar, the panel delved into the market trends from the Business Confidence Survey (Q3 2021) as well as CX trends in the hospitality industry. The recently published consumer report focuses on the impact of reputation on consumer choices while offering insight into how operators can build and enhance their digital reputation.

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