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GO Technology Consumer Research Report:
Make it Personal


In our recent GO Technology Consumer Research: Make it personal we discovered how personalisation can deepen customers’ engagement within pubs, bars and restaurants, and what businesses need to do to master it.

In the webinar below we reveal findings from the research alongside industry experts from CGA and Airship.

What we’ll be covering:

  • What customers expect in terms of personalisation
  • How the approach to personalisation differs according to age, gender and geography
  • How to overcome barriers to personalisation
  • Our ten top tips for successful personalisation


  • Olivia FitzGerald, Chief Sales and Marketing Officer, Zonal
  • Dan Brookman, CEO, Airship
  • Karl Chessell, CGA Business Unit Director – hospitality operators and food, CGA


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